Privacy Policy

Introduction

Personal care of the user is important and becomes our priority, in accordance with the Personal Data Protection Act 2010. We will keep your personal information as long as necessary for use in connection with the purpose of retrieving such information. We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site. The use of Fees or us in this policy refers to Onpay Solutions Sdn Bhd

Scope

This Policy applies to any user of Fees’s service, including your family members or other users under your account. Please make any friends or other users aware of this policy before you provide their personal information. Please make sure that everyone understands this policy before using Fees.

Registration

In accessing this service or certain of the resources on the service, you may be asked to provide registration details including without limitation a valid e-mail address, date of birth, your full name, and the name of your sub domain. It is a condition of use of this service that all the details you provide will be correct, current, and complete. If Fees believes the details are not correct, current, or complete, we have the right to refuse you access to the service or any of its resources.

Introduction

Fees has developed an Acceptable Use Policy (“AUP”), which supplements and explains certain terms of each customer’s respective service agreement and is intended as a guide to the customer’s rights and obligations when utilizing Fees services. This AUP will be revised from time to time. A customer’s use of Fees after changes to the AUP are posted on Fees web site, https://fees.my will constitute the customer’s acceptance of any new or additional terms of the AUP that result from those changes.

1. Spam
2. Adult Contents
3. Illegal Activities
4. Copyright Infringement/Intellectual Property
5. Liquor and liquor-related activities
6. Gambling
7. Tobacco and tobacco related activities & Electronic cigarettes-electronic cigarettes activities
8. Any sources of Non-Halal Products
9. Idols, statues and worshipping place - related activities
10. Defamatory or Abusive Language

Spam

The abuse and misuse of e-mail is a serious problem, and Fees cannot and will not tolerate it. Fees reserves the right to terminate, without warning, any account that violates this policy. Fees reserves the right to decide what it considers “spam”, “UCE”, “mail bombing”, or “bulk e-mail”, and to determine from all of the evidence whether or not the e-mail recipients were from an “opt-in” e-mail list.

Adult Content

Adult content material:

1. Any site whose revenue is gained in part or whole from its adult content.
2. Photos or videos showing frontal nudity on either men or women for non-scientific or non-artistic purposes.
3. Hyperlinks to adult sites, including but not limited to sites who violate these policies.
4. Sites that have discussion boards and share information that is ‘adult’ in nature.
5. Sites that sell or promote ‘adult’ material, including but not limited to adult toys.

Fees reserves the right to decide what it considers “adult content”, “adult material”, “sexually explicit”, or “sexually related”. Let us know if you are unsure of the approval of your site before placing an order. Please contact us at ezy.la/help for review of your content and/or sit.

Illegal Activities

• Illegal or Unauthorized Access

Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

• Forging of headers

Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

• Other Illegal Activities

Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Terms of Services

Introduction

This fees.my Terms of Service (the "Agreement") contains the terms and conditions that govern your access to and use of the service offerings (as defined below) and is an agreement between Onpay Solutions Sdn. Bhd. and you or the entity you represent. This agreement takes effect when You click an “I Accept” button or check box presented with these terms, or when you use any of the services. You represent to us that you are lawfully able to enter into contracts. If you are entering into this Agreement for an entity, such as the company you work for, you represent to us that you have legal authority to bind that entity. You acknowledge that you have read the Agreement, and you agree to its terms and conditions and all policies posted on the Fees Website.

Definitions and Interpretations

• “Business Hours” refers to a period of time commencing from 9.30 a.m. to 5.00 p.m. on any Monday to Friday excluding a Public Holiday based on Malaysia calendar.
• "Fees Website" refers to the Site located at the URL https://fees.my, or any other successor sites owned or maintained by Fees.
• “Services” refers to the web services made available by Fees or its affiliates.

Fees and Payment

• One Time Fees. One time fees, such as setup fees are payable on your first time registration.
• Full Payment. All payments due to Fees under this Agreement shall be made in full, without deduction for any reason.
• Late Fees. Any payment not received within 4 times of follow-up will be assessed a late payment fee. Your subscription will be cancelled if Fees did not get any response from you.

Limitation of Liability

• You expressly understand and agree that, to the extent permitted by applicable laws, Fees shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.
• To the extent permitted by applicable laws, in no event shall Fees or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our Services or these Terms of Service (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Fees partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents it incorporates by reference (including the AUP), or your violation of any law or the rights of a third party.
• Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.
• Fees does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
• Fees does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
• Fees is not responsible for any of your tax obligations or liabilities related to the use of Fees’s Services.
• Fees does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.

Use of the Service Offerings

• Your Account. To access the services, you must create an Fees Account associated with a valid e-mail address. You are also known as Primary Contact of your account. Unless explicitly permitted by the Terms of Service, you may only create one account per email address. You are responsible for all activities that occur under your account, regardless of whether the activities are undertaken by you, your employees or a third party (including your contractors or agents) and, except to extent caused by our breach of Agreement.
• Unauthorized Access. Fees and its affiliates are not responsible for unauthorized access to your account. You shall contact us immediately if you believe an unauthorized third party may be using your account or if your account information is lost or stolen.

Provision of Services

• Maintenance of Hardware and Software. Unless otherwise indicated in this Agreement, the services shall not include the provision or maintenance of any computer equipment or software required by you to connect to the Fees Internet Server.
• Right to Suspend. Fees reserves the right to suspend the services or delete fraud account or any part of them for operational reasons or in an emergency and the you shall not make any claim or compensation from Fees.

Security Of Data

• Unauthorised Access. You agree that Fees is not liable for any unauthorised access to your data even when the access occurs as a result of a fault in equipment or software owned, operated or supplied by Fees.
• Other Security. You are responsible for properly configuring and using the services and taking the necessary steps to maintain appropriate security and protection of your content, from unauthorized access and make routine archiving of your content.

Subdomain Name

You have to create your subdomain name by your own and once confirmed, the subdomain name is not able to be changed.

Temporary Suspension

Generally. Fees may suspend your account or any End User’s right to access or use any portion or all of the cervices immediately upon notice to you if we determine:

1. You or an End User’s use of the services
• Poses a security risk to the services or any third party.
• May adversely impact the services or the systems or content of any other Fees customer.
• May subject us, our affiliates, or any third party to liability.
2. You are, or any End User is, in breach of this Agreement.
3. You are delinquent on your payment obligations for more than 4 follow-up.

Service Termination

If you want terminates your account, OnPay will terminate/delete your database/account on the day you specify the account is cancelled.

Effect of Termination

If Fees terminates your right to access or use any portion or all of the services:

1. You remain responsible for all fees and charges you have incurred prior the date of termination.
2. Fees will erase all of your content as a result of your termination, except as specified elsewhere in this Agreement.
3. Any such termination shall not be a breach by Fees of this Agreement.

Suggestions

If you provide any suggestions to Fees or its affiliates, Fees will own all rights, titles, and interests in and to the suggestions, even if you have designated the suggestions as confidential. Fees and its affiliates will be entitled to use the suggestions without restriction. You hereby irrevocably assign to Fees all rights, titles, and interests in and to the suggestions and agree to provide us any assistance we may require to document, perfect, and maintain our rights in the suggestions.

Changes

Fees may change, discontinue, or deprecate any of the services (including the services as a whole) or change or remove features or functionality of the services from time to time. Fees have a right to not notify you of any material change to or discontinuation of the services.

Introduction

This SLA attempts to quantify the levels of service that customer (hereinafter referred to as "CUSTOMER") of Onpay Solutions Sdn Bhd (hereinafter referred to as "Fees") can expect, and the remedies we offer in case Fees fails to provide service at those levels

Fees is committed to offering an exceptional level of service to all customers. Our SLA guarantees CUSTOMER's website service availability, reliability and performance. Fees is committed in providing a 95% standard SLA uptime for our paid services. It is CUSTOMER's responsibility to be aware of the service SLA, Fees is not responsible for informing the customers on the SLA. The SLA described within this agreement is only applicable for services that are hosted and managed by Fees and does not cover 3rd party services such senangPay, Billplz, toyyibPay, EasyParcel, MyParcelAsia, SendParcel and any other 3rd party services not mentioned

Changes

This SLA will be in effect indefinitely but may be superseded by a revised SLA, at the discretion of Fees, at any time. CUSTOMER is responsible for awareness of such revisions.